FACTORS INFLUENCING EMPLOYEE’S JOB SATISFACTION RMPF IN POLICE DISTRICT OF KLIA

Abstract

This research paper was prepared as a Project Thesis as part of the requirement for Master of Business Administration in INTI International University. This research objective was to determine the factors that is has an influence on the police personnel job satisfaction in the Royal Malaysian Police Force (RMPF) in the KLIA district, Malaysia.

Royal Malaysian Police Force (RMPF) the oldest law enforcement agency in Malaysia is the front liner in combating crime and preserving the peace of the country. Having a stable and peaceful country has a holistic impact such as political stability, economy growth and the security of the country. Therefore having a police personnel who is satisfied with the job is an important aspect to success of the RMPF. Hence, the research objective is to examine the relationship that exists between factors such as job design, promotion opportunities, superior supervision and salary with job satisfaction level of police personnel working in KLIA district.

Data for the research is collected by distributing questionnaire to police personnel working in KLIA. The sample size for this research is 124 and is determined by using Cohen formula and the total population is 1200. The collected data is tested using Smart-PLS and the hypothesis is tested by calculating the P-Value. Four hypothesis is tested in this research and only one passed the test which is Salary.